Priyanka KoribilliAug 11, 20212 min readUsing Jumia Chatbot to enhance consumer experience When Jumia first entered e-commerce, our call centres were overwhelmed with calls from consumers with questions. Jumia continued hiring...
Apoorva KumarJul 13, 20212 min readMaking deliveries safer through Jumia’s OTP codeFor any e-commerce business, it is essential to always deliver the right package to the right person. At Jumia, to ensure we deliver...