Anthony DoutteAug 18, 20212 min readMirror, mirror on the Jumia App, is this lipstick the best shade for me?Purchasing cosmetics online can be challenging. Imagine your wedding is in two weeks. Your sister promised to buy the makeup for your big...
Priyanka KoribilliAug 11, 20212 min readUsing Jumia Chatbot to enhance consumer experience When Jumia first entered e-commerce, our call centres were overwhelmed with calls from consumers with questions. Jumia continued hiring...
Apoorva KumarJul 13, 20212 min readMaking deliveries safer through Jumia’s OTP codeFor any e-commerce business, it is essential to always deliver the right package to the right person. At Jumia, to ensure we deliver...